Salesforce Agentforce: AI agents to power every process, workload, and application

Now that AI automation is here, businesses are rethinking efficiency.

And Agentforce makes smarter and more adaptive operations possible. It brings a force of AI agents that push the boundaries of speed and intelligence that any modern business needs in an AI-first world.

Why should you build AI agents

The AI workforce promises massive business benefits in cost savings efficiency, however, the reason is simple: Today’s customers are ready for it. Here’s what the shift in customer mindset looks like:

• 54% of consumers don’t care how they interact with a company, as long as their problems are fixed fast.
• 33% of consumers would rather purchase a product automated or digitally (e.g., through AI agents) vs. with a person.
• 39% of consumers are already comfortable with AI agents scheduling appointments for them.
• 24% of consumers (32% of Gen Z) are already comfortable with AI agents shopping for them.

When we pave the way for AI agents to take over, we also see that companies with AI-driven automation see a 40% boost in productivity. Read this infographic to learn how automation driven by AI agents can improve your bottom line at all levels.

The infographic also covers:

• How Agentforce helps enterprises
• How its AI agents automate every business function
• What are the pre-built AI agent skills
• What makes Salesforce Agentforce unique